Have you ever found yourself totally distracted by an issue that isn’t relevant to the moment?
My laptop’s volume control is possessed.
It comes on all by itself eventually reaching the highest volume point…
It goes off but returns when I am busy doing something else…
Over and over and over and over…
It is very maddening.
— Unknown Author to Help Desk
Do you ever feel like trolls have taken control of your psyche? For instance, several times a day my desire for sweets drowns out my good intentions to diet and I find myself searching the premises for something sweet when I should be doing something else. How annoying!
The first sign of maturity is the discovery that the volume knob also turns to the left.
— Jerry M. Wright
Ah – the old “righty tighty, lefty loosey” maxim rules, even in matters of maturity! But sometimes it’s not Continue reading » How to Dial Down the Volume

Goin’ through Hell? Keep on moving!
When God closes one door He always opens another even though sometimes it’s hell in the hallway.
— My Help Desk Expert, Bobby C.
Sigh… ain’t that the truth! Moving through the in-betweens – those transitional Neutral Zones between closing doors and opening doors can be hell… even when we occasionally manage to Continue reading » Where the Hell’s the Door Out?

It’s like you asked me about the depression thing: you grope towards an understanding of whatever it is you’re going through, and it’s not personal, there are forces in play around you, and you seek to understand them and that way you can go on.
— Bob Geldof
Depression – whenever you encounter it – is inconvenient, sometimes painful and can be life changing. There are many kinds of depression:
Situational: a major change, expected or unexpected, throws you for a loop and until you get your feet back under you, there’s discomfort, anxiety, uncertainty, and lots of blue days.
Chronic: like any chronic illness, this form of depression is Continue reading » Sucking on Lemons

The difference between an itch and an allergy is about one hundred bucks.
— Unknown
It is an old truism that people who struggle with addiction must “hit bottom” before they can truly choose to make the hard choice to be “sober.” For people who are part of the “Anonymous” community (Alcoholics Anonymous, Narcotics Anonymous, etc.) this is considered part of the process. I don’t know if they’ve truly hit bottom but at some point, something in them decides that they’ve had enough. For each and every person who makes that choice, it’s a significant moment when Continue reading » Hitting Bottom

If we’re growing, we’re always going to be out of our comfort zone.
— John Maxwell
Sometimes, I send myself a “message in a bottle.” I go to the local bookstore and I browse what’s new. I grab a stack of books off the shelves, buy a cup of coffee at their café and rent the table while I go through the stack to see if there’s something I want. Usually, I find that I want most of what I’ve found, so I make a list to read over time. Then, sometime in the future, one at a time, I get the books I listed. By the time I get back to the book I often don’t remember why I Continue reading » Blooming Where You’re Planted

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