It is not always what we know or analyzed before we make a decision that makes it a great decision. It is what we do after we make the decision to implement and execute it that makes it a good decision.
— William Pollard
Back when I was working in Corporate America managing the installation of large computer systems, it was very important that everything be done correctly. When a computer was ordered, it wasn’t delivered like today’s PCs are, it arrived in pieces and needed to be assembled. Elaborate plans needed to be made to assemble the equipment, install the operating system (think Windows) and migrate the data.
These machines were so physically large that it was sometimes necessary to plan a route from the delivery truck into the machine room. Because of the complexity of the process and the number of people from different organizations that needed to be involved, we had a process called “Systems Assurance.” There were two purposes to the Systems Assurance meeting; ensure that nothing Continue reading » Still on Target Using Creative Optimism
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